These Terms & Conditions constitute the entire legal agreement between you and max77. Please read them carefully before registering an account or using any service offered on this platform. By accessing max77, you confirm that you have read, understood, and agreed to be bound by these terms in full.
Effective Date: 1 January 2026 · Last Revised: 1 January 2026You must be at least 21 years of age and an Indonesian resident to register and use max77. Creating an account on behalf of another person or registering multiple accounts is strictly prohibited.
All transactions are processed in Indonesian Rupiah (IDR). Supported channels include BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja. Withdrawal requests are subject to identity verification.
All bonuses and promotions are subject to wagering requirements detailed at the point of offer. max77 reserves the right to amend or withdraw bonus offers at any time without prior notice, subject to the restrictions set out herein.
max77 applies 256-bit SSL encryption to all connections and stores passwords as bcrypt-hashed values. Your personal data is handled in accordance with our Privacy Policy, available at max77.asia/privacy-policy.
max77 provides deposit limits, session time controls, cool-off periods, and self-exclusion to all members. The platform enforces a strict 21+ age policy. If gambling is causing harm, contact support immediately or visit our Responsible Gaming page.
These Terms & Conditions are governed by the laws applicable to max77's licensed jurisdiction. Any dispute that cannot be resolved through the max77 dispute resolution process shall be subject to the jurisdiction of the relevant competent courts.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the max77 Platform, completing the registration process, or using any of the Services, you confirm that you have read these Terms & Conditions in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree to any part of these Terms & Conditions, you must not access or use the Platform.
These Terms & Conditions apply in addition to any product-specific rules (such as sportsbook betting rules, slot game rules, or live casino table rules) published on the Platform. In the event of any conflict between product-specific rules and these Terms & Conditions, the product-specific rules shall prevail with respect to the product in question.
Important: These Terms & Conditions constitute a legally binding contract between you and max77. Your continued use of the Platform following any amendments to these Terms constitutes acceptance of the revised Terms.
Access to the max77 Platform and all Services is strictly restricted to persons aged 21 years or older. By registering an Account, you represent and warrant that you are at least 21 years of age. max77 conducts age verification as part of its KYC process. Any Account found to be registered by a person under the age of 21 will be suspended immediately, all balances forfeited, and any outstanding withdrawals cancelled.
The Platform is intended for use by residents of Indonesia. By registering, you confirm that you are accessing the Platform from a location where online gambling is not explicitly prohibited by the laws applicable to you personally. It is your responsibility to determine whether your use of the Platform is lawful in your jurisdiction. max77 makes no representation that the Services are available or appropriate for use in any specific jurisdiction.
Each individual is permitted to hold only one Account on the max77 Platform. Operating multiple Accounts — whether in your own name or through proxies — is strictly prohibited and constitutes grounds for immediate suspension of all associated Accounts and forfeiture of all balances. If you believe you may have a duplicate Account from a prior registration, contact max77 support before creating a new Account.
The following persons are not eligible to register or maintain an Account on max77:
To open an Account with max77, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address in Indonesia, a valid email address, and a valid Indonesian mobile telephone number. You are required to update your Account information promptly if any details change.
max77 reserves the right to request documentary evidence to verify your identity, age, and residential address at any time. Acceptable documents include, but are not limited to, a national identity card (KTP), passport, or Indonesian driving licence. Failure to provide satisfactory verification documents within the timeframe specified by max77 may result in restriction or suspension of your Account and any pending withdrawal requests.
You are responsible for maintaining the confidentiality of your Account credentials, including your email address and password. You must not share your login credentials with any third party. max77 will not be liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to keep your credentials secure. If you suspect unauthorised access to your Account, you must notify max77 support immediately by live chat.
max77 reserves the right to suspend or close any Account at its reasonable discretion, including but not limited to cases where fraudulent activity, collusion, abuse of bonuses, or material breach of these Terms is detected. Where an Account is suspended pending investigation, max77 will communicate the reason to the affected Member within a reasonable timeframe.
All deposits, withdrawals, wagers, and winnings on the max77 Platform are denominated exclusively in Indonesian Rupiah (IDR). No foreign currency conversion is applied. The balance displayed in your Account at all times reflects the actual IDR amount held.
max77 currently supports the following deposit and withdrawal channels:
Minimum and maximum deposit and withdrawal amounts are displayed within the Cashier section of your Account and may be updated periodically. You are advised to check current limits before initiating a transaction.
Deposits are typically credited to your max77 Account balance within minutes of the transaction being confirmed by your bank or e-wallet provider. If a deposit is not reflected in your Account within 30 minutes of the transaction, contact max77 support via live chat with your transaction reference number.
Withdrawal requests are processed subject to successful KYC verification. max77 targets processing all withdrawal requests to verified Accounts within 15 minutes for e-wallet withdrawals and within one banking business day for bank transfer withdrawals. These are operational targets, not contractual guarantees. max77 is not liable for delays caused by third-party banking or payment processing systems.
The following restrictions apply to withdrawal requests:
Note: max77 does not charge fees for deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees independent of max77. max77 has no control over and is not responsible for any such third-party charges.
All bonuses, free spins, cashback offers, and other promotional incentives offered by max77 are subject to the specific terms communicated at the point of offer. These specific terms are in addition to, and form part of, these general Terms & Conditions. In the event of any conflict, the specific bonus terms prevail.
Unless otherwise stated in the specific bonus terms, all bonus credits are subject to a Wagering Requirement before they may be withdrawn. The Wagering Requirement multiplier, eligible games, and time limit for completion are displayed in the bonus terms at the time the offer is presented. Playing games that are not eligible toward the Wagering Requirement while a bonus is active may result in the bonus being voided.
max77 monitors bonus activity to detect patterns that are indicative of bonus abuse, including but not limited to: claiming bonuses under multiple Accounts, exploiting promotional structures through coordinated low-risk betting, or any other method designed to circumvent the genuine intent of an offer. Where bonus abuse is identified, max77 reserves the right to void the relevant bonus credits, recover any winnings generated from such abuse, and suspend or permanently close the Account(s) involved.
Bonus credits that are not used or whose Wagering Requirements are not met within the time period specified in the applicable bonus terms will expire automatically and be removed from the Member's Account balance without notice.
max77 may offer promotional events aligned with Indonesian cultural occasions such as Idul Fitri, Ramadhan, Imlek (Chinese New Year), Indonesian Independence Day (17 August), and other public holidays. Such promotions are subject to their own specific terms and are available for limited periods only. Eligibility criteria and opt-in requirements will be communicated through the Platform at the time of each promotion.
The outcomes of all games offered on the max77 Platform are determined by certified Random Number Generator (RNG) technology for slots and electronic table games, or by physical dealer action for live casino products. max77 does not manipulate game outcomes. All RNG technology used on the Platform is independently tested and certified by recognised third-party testing laboratories.
In the event of a technical error, system failure, or communication disruption affecting a game round, max77 reserves the right to void the affected game round and return the applicable stake to the Member's Account. max77 is not liable for any loss of anticipated winnings resulting from a void round caused by a technical malfunction.
Sportsbook markets are governed by the max77 sportsbook rules published on the Platform. These include rules covering bet settlement, event cancellations, match postponements, and the handling of mix parlay (multi-leg accumulator) bets where one or more legs are voided or postponed. The sportsbook trading team determines settlement in accordance with these published rules, and such decisions are final.
Minimum and maximum stake limits apply to all games and markets on the Platform. These limits are displayed within each game or market interface and may differ across products and user segments. max77 reserves the right to adjust stake limits at any time without prior notice.
max77 is committed to promoting responsible gambling. The Platform provides all registered Members with access to the following Responsible Gaming Tools at no cost:
To activate any of the above tools, log in to your Account and navigate to the Responsible Gaming section, or contact max77 support via live chat who will action the request immediately. For detailed information on responsible gaming resources and guidance on recognising problem gambling behaviour, please visit the Responsible Gaming page.
21+ Only. Gambling is intended as entertainment, not as a source of income. If you feel that gambling is negatively affecting your finances, relationships, or mental health, please use the self-exclusion tool immediately and seek professional support. max77 support is available 24/7 to assist you.
The following activities are strictly prohibited on the max77 Platform and constitute grounds for immediate Account suspension, forfeiture of all balances, and referral to relevant authorities where applicable:
All content on the max77 Platform, including but not limited to the max77 brand name, logo, trade marks, game content, software, text, graphics, images, and user interface design, is the property of max77 or its licensed technology providers. Nothing in your use of the Platform grants you any licence or right to reproduce, distribute, modify, or commercially exploit any max77 intellectual property without the prior written consent of max77.
Game content including titles supplied by Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, SA Gaming, Pocket Games Soft, Spribe, and other third-party studios remains the intellectual property of the respective studio. max77 uses such content under commercial licence from the relevant rights holder.
The max77 Platform and all Services are provided on an "as is" and "as available" basis without warranty of any kind, whether express or implied. max77 does not warrant that the Platform will be continuously available, free from errors, viruses, or other harmful components, or that defects will be corrected within any specific timeframe.
To the fullest extent permitted by applicable law, max77 shall not be liable for any indirect, incidental, consequential, special, or exemplary loss or damage arising from or in connection with your use of the Platform, including but not limited to loss of profits, loss of anticipated winnings, loss of data, or loss of opportunity, even if max77 has been advised of the possibility of such loss.
Where liability cannot be excluded entirely, max77's aggregate liability to you for any single claim or series of related claims shall not exceed the value of the deposits made by you to your max77 Account in the 30-day period immediately preceding the event giving rise to the claim.
max77 is not responsible for the availability, accuracy, or performance of third-party payment providers, banking institutions, or game technology studios, all of which operate independently of max77 and are subject to their own terms and service levels.
max77 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference and is available at max77.asia/privacy-policy. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected during registration, KYC verification, and Platform use is used for the purposes of Account administration, payment processing, fraud prevention, regulatory compliance, and — where you have consented — marketing communications. max77 does not sell personal data to unaffiliated third parties for commercial marketing purposes.
max77 reserves the right to amend these Terms & Conditions at any time. When material amendments are made, max77 will notify registered Members by email to their registered email address and by a notice posted on the Platform. The revised Terms will specify the date on which they take effect.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised Terms, you must cease using the Platform and may request closure of your Account by contacting max77 support.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which max77 holds its operating licence. The Platform is operated under an international gaming licence issued by a recognised regulatory authority.
In the event of a dispute arising from your use of the max77 Platform, you are required to first contact max77 support via live chat or email at [email protected] to attempt informal resolution. max77 commits to responding to all formal dispute submissions within five (5) business days.
If a dispute cannot be resolved through the informal process within thirty (30) days of submission, either party may escalate the matter to the relevant regulatory body or seek resolution through the competent courts of the applicable jurisdiction.
These Terms & Conditions are drafted in English. In the event of any inconsistency between an English version and any translation, the English version shall prevail.
If you have questions about these Terms & Conditions, wish to raise a formal dispute, or require assistance with your Account, you may contact max77 through the following channel:
max77 customer support operates 24 hours a day, 7 days a week, with Indonesian-speaking agents available at all times. All enquiries and disputes are handled in English and Indonesian.
These Terms & Conditions were last reviewed and updated on 1 January 2026. max77 recommends that Members review this page periodically to stay informed of any changes. Your continued use of the Platform constitutes acceptance of the current version of these Terms.
If anything in these Terms & Conditions is unclear, our 24/7 Indonesian-speaking support team is ready to help. You can also explore our FAQ, visit the Responsible Gaming page, or log in to your max77 account to access your dashboard.
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